Join Our Team

At Frost and Bites, we’re passionate about creating delicious, innovative ice cream. We’re looking for enthusiastic individuals to join our team and help us bring joy to our customers. If you love ice cream and want to be part of a fun, dynamic company, explore our career opportunities today!

CURRENT OPENING

We are currently in search of part-time and/or full-time service crews to spread joy and happiness through our scoops of delight and our range of desserts!

Who are we looking for

  1. We advocate a fun and exciting work culture - If you’re energetic and cheerful, apply now! (Bonus points for having a good sense of humor!)
  2. To excel in this role, you have to be passionate about customer service!
  3. Above all, you must have the willingness to learn and take up responsibilities.

Compensation

  1. Part-Time Service Crew: RM10/hr - RM12/hr
  2. Full-Time Service Crew: RM1,700/mth onwards (depending on experience)

location

  1. AEON Shah Alam, Selongor
  2. ⁠Menara Matrade, Kuala Lumpur
  3. Cheras Leisure Mall. Kuala Lumpur
  4. Pavilion KL
  5. Pavilion Damansara Heights
  6. Sunway Pyramid
  7. Sunway Velocity
  8. One Utama

Do you have what it takes? Apply now! Interested candidates can submit a resume and cover letter to kimberly.teoh@jagscoops.com.my

The Ice Cream Outlet Supervisor is responsible for overseeing daily operations at the ice cream store, ensuring excellent customer service, maintaining quality standards, and leading a team to deliver a delightful experience for every guest. This role combines leadership, customer service, and operational duties to foster a positive environment and support the store's vision.

Who are we looking for

  1. Lead, motivate, and supervise a team of staff, ensuring high performance and positive team morale.Above all, you must have the willingness to learn and take up responsibilities.
  2. Ensure all guests receive excellent service, addressing any customer complaints or concerns professionally and promptly.
  3. Manage inventory, order supplies as needed, and minimize waste.
  4. Ensure all staff adhere to health, safety, and sanitation guidelines.
  5. Stay updated with food safety standards and ensure compliance with local regulations.

Qualifications

  1. High school diploma or equivalent; additional education or experience in hospitality, retail, or management preferred.
  2. Previous experience in a retail or food service setting, with supervisory experience.
  3. Strong leadership, communication, and customer service skills.
  4. Ability to work flexible hours, including weekends and holidays.

Compensation

  1. Assistance Supervisor: Rm2,000/mth onwards (depending on experience)
  2. Senior Supervisor: Rm2800/mth onwards (depending on experience)

location

  1. AEON Shah Alam, Selongor
  2. ⁠Menara Matrade, Kuala Lumpur
  3. Cheras Leisure Mall. Kuala Lumpur
  4. Pavilion KL
  5. Pavilion Damansara Heights
  6. Sunway Pyramid
  7. Sunway Velocity
  8. One Utama

Do you have what it takes? Apply now! Interested candidates can submit a resume and cover letter to kimberly.teoh@jagscoops.com.my